Returns and Exchanges
Our highest priority is to gratify the shopping experience to our each and every customer. Conversely if due to some unpredicted situation if you are not happy with our products then below are the procedures to apply for a mutually consensual resolution of the situation.
CAN I RETURN/EXCHANGE PRODUCT:
Yes you can return/exchange your purchase product within 10 days from the day you have received delivery with original condition and box, your product must be unused and in the same condition that you received it.
Only unused products will be eligible for return within 10 days from the date of receipt. You have to return the product via courier
No return/refund/replacement on SALE products.
For any query you have to call us OR mail on firstname.lastname@example.org within 10 days on receipt of delivery with the product snaps. Please mention your order number, date of purchase, and mode of payment.
For Exchange and return confirmation kindly mail us on email@example.com within 10 days after receiving delivery. After that, it will not be accepted.
Replacement, if available will be couriered to you OR a credit note will be available for unhampered products.
CHAKHDI will bear the cost of transferring back the product if there is any mistake from our end else you will have to bear the cost of shipping charges.
HOW CAN I RETURN/ EXCHANGE MY PURCHASE:
If you want to return/exchange your purchase kindly mail on firstname.lastname@example.org and our executive will contact you shortly .
CAN I CANCEL AN ORDER AFTER SHIPPING?
- As your order shipped from our side, we are unable to cancel the order.
To cancel the product you need to initiate it within 6 hrs of order placed.
HOW CAN I GET MY CREDIT?
- We will add credit to your mode of payment account within 48 working hours after receiving our goods
TERMS AND CONDITIONS:
- If we found in our Quality Check Department that the product is worn, used then, we will not provide any credit amount against that product and no extra charges will be barred by us.
- Changes in size or any other alteration after placing an order mail us on email@example.com within 6 hours of order placed.
If the products are not liked by the customer then the customer can return the products back within 10 days of goods received by the customer. In this case to and fro, charges will be bared by customers.
Any further information related to your order, will not be accepted in any form of communication through any payment gateway. For the same, you will have to contact us at firstname.lastname@example.org